Residential proxy orders can be canceled at any time. If you cancel a residential proxy order, you will receive a refund for the remaining bandwidth. However, please note that the data already used or consumed will not be refunded.
You can reach our customer support team by phone or email. Our contact details are available on our website’s “Contact Us” page. We strive to respond to all inquiries promptly and provide assistance with any questions or concerns you may have.
We take the security of your payment information seriously. Our website uses industry-standard encryption protocols to protect your data during transmission. Additionally, we comply with applicable data protection laws and do not store your payment information on our servers.
A mobile proxy is an intermediary server that routes your internet traffic through a mobile device’s IP address. It allows you to access websites and online services using a mobile IP, which can be beneficial for various purposes, such as web scraping, ad verification, or bypassing geolocation restrictions.
A residential proxy is an IP address provided by an Internet Service Provider (ISP) to a homeowner. Residential proxies allow you to browse the internet using real residential IP addresses, offering a higher level of anonymity and making it suitable for tasks such as market research, brand protection, or social media management.
We accept various payment methods, including credit, debit and prepaid card, paypal, chime and more (you can contact us for more). You can choose the most convenient option during the checkout process. Please note that the availability of specific payment methods may vary depending on your location.
We currently support SOCKS5 and HTTPS protocols for our proxies. These protocols offer secure and reliable connectivity, depending on your specific requirements and use cases.
No, order extensions or additional services purchased for mobile proxies are non-refundable, even if the original order is canceled within the eligible cancellation period.